15 Attributes of Great Managers
Madaleine Homan Blanchard, co-founder of The Ken Blanchard Companies’ Coaching Services team had her son working as an intern at the company for a period. One day he came into his mother’s office and asked, “What is the one book on leadership I should read?” Her mind raced. There are just so many.
She is a fan of Leading at A higher Level, which outlines a lot of The Ken Blanchard Companies content. And then of course there is Servant Leadership in Action.
Her son also got her thinking about some of the attributes a great manager should either have or be working on. Here is a list of 15 attributes that serves as a good starting point—these suggestions are taken from notes that Blanchard coaches have made about what they focus on during coaching calls.
Attributes/Practices of Great Managers
- Be interested and curious
- Do no harm (or don’t be a big jerk)
- Admit when you are wrong and apologise when appropriate
- Keep your eye on the ball – don’t waste time on what doesn’t matter
- Surround yourself with the best people you can
- Be a role model from the behaviours you are holding your people accountable for
- Have at least one bright person you trust who challenges you even if it is annoying
- Exercise iron clad personal discipline when it comes to self-care
- Practice self-control so that you can respond instead of react
- Do the hard things first
- Mean what you say, say what you mean
- Do what you say you are going to do
- Be crystal clear about your expectations
- Listen more than you talk
- Keep learning and growing
Is there anything missing? Please do add your thoughts!
About the author:
Madeleine Homan Blanchard
Madeleine Homan Blanchard is the co-founder of The Ken Blanchard Companies’ Coaching Services team.
First published on Leaderchat
13 March 2018